Ba Gua FX is committed to the utmost protection of the privacy and security of your personal information. In the spirit of full disclosure and transparency, we have created this concise yet comprehensive privacy policy for the interests of our community of customers, readers, contributors, vendors and businesses.
This privacy policy is designed to let you know what information we might collect and how we use, share, manage and safeguard that data. This policy applies to websites owned, operated and managed by Ba Gua FX, including each website that links to this privacy policy. By interacting with Ba Gua FX, you consent to the use of information that is collected or submitted whether or not you have an account with us.
Types of Information We Might Collect
PII -Personally Identifiable Information
PII, or personally identifiable information, is used to contact you about events and news exclusive to Ba Gua FX. When you create an account, place an order, fill in an online form, subscribe or request information on our products or services, we request and collect pertinent and necessary information such as your contact and/or financial information. This information is used only to process and send orders, and to send you information about Ba Gua FX opportunities. We do not store credit card details. All of this data is maintained in private files on our secure web servers and our internal systems. This information is never shared with third parties in a manner that personally identifies you. Personally identifiable information may include:
name, address, telephone number, email address, date of birth, username, password, credit/debit card numbers and other billing details such as card transaction data, card numbers and other billing details such as card holders transaction data, card numbers, expiration dates, billing address, and CVV Codes
NPII –Non-personally Identifiable Information
NPII, or non-personally identifiable information, is anonymous data such as web pages you have visited, date and time of page views, domain type, location information associated with your IP address and your interactions to an online ad delivered by us or our ad technology partners who collect this data using such mechanisms as cookies and web beacons.
Automated Information We may connect information that is automatically gathered with information we already have about you to provide you with a personalized experience regardless of how you interact with us (online, live chat, telephone, etc.). This information may also be used for internal reporting and analysis purposes.
How Your Information Serves You
- fulfill and manage purchases, orders, payments and returns/exchanges
- respond to requests for information about products and services
- connect with you via customer service, chat platforms and social media
- deliver emails, notifications, receipts, updates and subscriptions
- improve the usability and efficiency of the Bagua FX website
- prevent fraudulent transactions and monitor any unauthorized dealings
- add your information to our databases so we can contact you for future outreach for Ba Gua FX events and opportunities that might be of interest to you
Why, When and Where We Might Share Your Information
Third-party affiliates
All PII (personal identifiable information) is confidentially maintained by Ba Gua FX, however in certain instances we must provide this information to third parties for efficiency purposes in providing our services to you, such as billing and delivery. These entrusted vendors and service providers are contractually required to maintain confidentiality for the information received from us and may not use it for any other purpose than to carry out the services they perform on our behalf.
Social media We provide you with direct access to social media third parties such as Facebook, Reddit, Pinterest and YouTube, which may allow them to collect information about your IP address and your online activities. Your interactions with these sites are regulated by the privacy policies of these companies. This is outside of Ba Gua FX administration and we do not share any PII (email address, billing information, passwords, etc.) with social media platforms.
Third-party analytics Ba Gua FX employs the use of third party analytics services to help us better understand and improve your experience while visiting the Ba Gua FX website. These parties place cookies on your computer, which collect information regarding how you landed on our site, how you navigate around it and what you purchase. We do not allow these third party providers to collect any PII (email address, billing information, passwords, etc.) and are not allowed to share your information with anyone else.
Safeguarding Your Information
Secure ordering
The Ba Gua FX website and all user data are protected by a multi-layer, firewall-based security system. When you place an order, your personal information, including credit card numbers and passwords, is stored in an encrypted format at all times. All transactions are transmitted over secure internet connections that use the essential safety measure functions of mutual authentication, data encryption and data integrity used by online vendors to ensure a safe and trusted experience.
Secure email
If you receive an email that looks like it is from Ba Gua FX and it is asking you for personal information please do not reply. We will never ask for your credit card information, username, password or any other personal information over email.
Data retention
We will retain your information as long as you have an active Ba Gua FX account or as needed to provide you with any Ba Gua FX services you requested. We must maintain your information as necessary to comply with our legal obligations and agreements. You have the right to request a copy of your personal information record we have on file and to have any inaccuracies corrected.
Linking to Outside Sites
This website contains links to outside sources and third party providers to enhance your Ba Gua FX experience, however Ba Gua FX does not endorse these websites nor represent or warranty their claims, opinions or products. The Ba Gua FX privacy policy does not apply to information gathered on or through any third party sites. We are not responsible for the privacy practices of any third party sites.
General Data Privacy Regulation (GDPR)
The GDPR takes effect on May 25, 2018, and is intended to protect the data of European Union (EU) citizens. As a company that markets its site, content, products and/or services online we do not specifically target our marketing to the EU or conduct business in or to the EU in any meaningful way. If the data that you provide to us in the course of your use of our site, content, products and/or services is governed by GDPR, we will abide by the relevant portions of the Regulation. If you are a resident of the European Economic Area (EEA), or are accessing this site from within the EEA, you may have the right to request: access to, correction of, deletion of; portability of; and restriction or objection to processing, of your personal data, from us. This includes the “right to be forgotten.” To make any of these requests, please contact our GDPR contact at info@baguafx.com
Opting Out
You can remove your name from our email list by clicking the unsubscribe button at the bottom of any email we send.
Contact
If you have any questions regarding this privacy policy please contact us at info@baguafx.com
